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Privacy Policy

1. Introduction

At Andimallas and Andimetales, we respect your privacy and are committed to protecting the personal data you provide to us. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our websites, purchase our products (mesh, metal, and related products), or interact with us through any channel.

2. Data Controller

  • Legal name: Andimallas y Andimetales
  • Contact email: info@andimallas.com
  • Phone: +57 601 874 9908 · +57 317 657 1211

3. Information We Collect

We may collect the following types of information:

3.1 Information provided directly

  • Full name
  • ID document / Tax ID (for billing purposes)
  • Email address
  • Phone number
  • Shipping and/or billing address
  • Payment information (processed through secure third-party gateways)

3.2 Information collected automatically

  • IP address
  • Browser and device type
  • Pages visited and browsing time
  • Cookies and similar technologies (see Section 8)

3.3 Information from third parties

  • Data provided by distributors, business partners, or payment platforms, where applicable.

4. Purposes of Processing

We use your personal information to:

  1. Process and manage orders, quotes, and billing for mesh and metal products.
  2. Coordinate deliveries and shipping logistics.
  3. Provide customer service and after-sales support.
  4. Send commercial communications, promotions, or newsletters (only with your consent).
  5. Improve our websites, products, and services.
  6. Comply with legal, accounting, and tax obligations.
  7. Prevent fraud and ensure the security of our platforms.

5. Legal Basis for Processing

The processing of your data is based on:

  • Your express consent.
  • The performance of a contract (purchase, quote, or service provision).
  • Compliance with legal obligations (billing, tax regulations).
  • Our legitimate interest in improving and protecting our services.

6. Sharing Data with Third Parties

We do not sell or rent your personal data. We may share information with:

  • Logistics and shipping companies for order delivery.
  • Payment gateways to process transactions securely.
  • Technology service providers (hosting, web analytics, email marketing).
  • Competent authorities, when required by law.

All third parties are contractually obligated to protect your information in accordance with this policy.

7. International Data Transfers

If we use providers or servers located outside the country, we ensure that such transfers comply with applicable data protection standards.

8. Cookies and Tracking Technologies

Our websites (andimallas.com / andimetales.com) use cookies to:

  • Remember your browsing preferences.
  • Analyze traffic and user behavior.
  • Personalize content and advertising.

You may configure your browser to reject cookies, although this may affect the site’s functionality.

9. Data Subject Rights

You have the right to:

  • Know, update, and correct your personal data.
  • Request proof of the authorization granted.
  • Be informed about the use of your data.
  • File complaints with the competent data protection authority.
  • Revoke authorization and/or request the deletion of your data, when there is no legal obligation to retain it.
  • Access your personal data free of charge.

To exercise these rights, write to us at info@andimallas.com or call us at +57 601 874 9908.

10. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes described above and to comply with applicable legal, accounting, and tax obligations (generally 5 years after the last commercial interaction).

11. Information Security

We implement reasonable technical, administrative, and physical measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration.

12. Minors

Our products and services are intended for adults. We do not knowingly collect data from minors without the consent of their parents or legal guardians.

13. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page along with the corresponding update date.

14. Contact

If you have questions, concerns, or wish to exercise your rights regarding your personal data, please contact us:

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